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- Don't even think of going into MLM unless you're prepared to do...
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- THE 10 THINGS THAT WILL MAKE YOUR EXPERIENCE IN MLM PROFITABLE
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- Part 2
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-
-
- by Dr. Jeffrey Lant
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- Most people who go into MLM fail to make any money; indeed, most lose their
- limited grub stakes and are actually worse off after working their
- opportunity than before. In this regard, there is a distinct parallel to the
- '49-er's' who risked their all seeking gold... just to get older and poorer
- in the process. But it doesn't have to be that way! Despite the plethora of
- abysmal MLM 'opportunities' in the land, there are now -- and have been for
- years -- good, solid, reputable MLM companies where a reasonable return is
- possible for reasonable effort.
-
-
-
- Unfortunately, it isn't just a question of finding these opportunities;
- it's also a matter of making sure there's a match between what you're
- seeking and what they're offering. Thus, in my last report on how to make
- your experience worthwhile, I discused the first five crucial factors that
- must be carefully considered if your success in MLM is to be profitable,
- namely whether:
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-
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- ## you have the right temperament to function as a solo consultant;
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- ## you have the necessary resources, both in terms of time and money;
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- ## you can really make any money from this "opportunity" and, if so, how;
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- ## the company has the necessary corporate culture, personnel and technical
- expertise to work with you to help ensure your success, and
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- ## the company has the kinds of client-centered marketing communications
- that help recruit and retain your downline.
-
-
-
- Now it is time to examine the other five factors you must consider.
-
-
-
- (Note: if you didn't see Part 1 of this report, you may send $6 for a copy
- to me directly at 50 Follen St., Suite 507, Cambridge, MA 02138.)
-
-
-
- Assess Upline Support
-
-
-
- Just the other day I startled a new member of my downline organization: I
- called to make sure he was getting off to a good start. The man almost wept
- in gratitude, telling me that in the two previous MLM's he'd been in, NO ONE
- HAD EVER CONTACTED HIM! (Unsurprisingly, both those programs flopped.) I own
- to being somewhat taken aback by his astonishment and, dare I say it?,
- gratitude! It never dawned on me that one would recruit a new salesperson
- (for what else is an MLM participant if not that?) and not welcome him
- properly and, let it be said, set the objectives and, later, see they were
- being met. This sensible course may, however, be that of the distinct
- minority!
-
-
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- Before you join any MLM opportunity, it is your bounden duty to ascertain
- just how much assistance your upline is going to give you. Presumably these
- people are as interested as you are in making the opportunity productive;
- additionally, having been in the opportunity longer and worked with other
- people in it, both at company headquarters and without, they are in a
- position to show you how to get off to a faster, more lucrative start. It
- only makes sense, then, to quiz them about what they will do with you (for
- the accent is necessarily on the crucial preposition) to make things go
- apace. Find out if they will:
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-
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- ## ask for regular reports (good upline people need you to call in at
- regular intervals to report progress. Once a week is good for the first
- couple of months; every fortnight will do thereafter.)
-
- ## chase you down if you don't report.
-
- ## provide technical assistance in important matters like identifying
- prospects, closing prospects, retaining downline members, etc.
-
- ## be generally receptive, useful and enthusiastic.
-
-
-
- Good upline people realize how difficult succeeding in MLM can be, with
- even the best opportunities. They realize that you need assistance to
- succeed... and they're willing to provide it. They're not like one woman I
- know who's been in MLM for many years but who spends most of every
- conversation telling you how "busy" she is and how difficult she is to
- reach. The woman is, of course, a pompous twit, and it didn't surprise me
- for a minute when I found out the other day that despite her years of
- "experience", she's not making any money in MLM. Personally, though my days
- are always crammed with exciting (and often exhausting) incident, I think it
- most decidedly infra dig to tell anyone I'm busy. I take "busy-ness" for
- successful people as a given... and it is a sure sign that someone is a
- poseur, not a success, when he/she starts telling you how important,
- significant, busy, etc., etc., etc., he/she is. Avoid such people like the
- plague!
-
-
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- Assess Your Ability To Generate Leads And Any Lead-Generating Programs
- Either The Company Or Your Sponsor May Offer
-
-
-
- As all business people know, no business can prosper without a steady
- stream of dependable leads. All successful businesses are based on knowing
- what these leads cost and what percentage of them you can convert to new
- business. Thereafter, the game becomes expanding your lead base and
- increasing your closing percentage. This is a large chunk of what business
- is all about. Thus, it is crucial for you to assess 1) your own lead-
- generating facilities and 2) the lead-generating programs offered by the
- parent company and your sponsors. Let's take a look at each...
-
-
-
- -- What facilities do you have for generating your own leads?
-
-
-
- The people who are least likely to succeed in MLM are those who are simply
- promoting just the opportunity itself... instead of promoting the
- opportunity as part of a diversified product/service line. This stands to
- reason. Say you have no lead-generating sources whatever, no catalog, no
- subscription list, no customers, no card-deck leads, no leads from other ad
- sources, etc. In other words, say you simply decide to take up an MLM
- opportunity and promote it exclusively, generating your leads accordingly.
-
-
-
- The problem in this situation is obvious: the cost of generating your leads
- is generally too expensive given the money you will make from the
- opportunity. Here, in a nutshell, is why so many MLM businesses fail so
- quickly. When you link this to the poor marketing communications being used
- and the absence of closing skills, it's no wonder over 95% of the people who
- try to make money from MLM don't. Thus, the first people who should consider
- going into MLM are those who are already successful in businesses where the
- kinds of people buying their products/services are those who'd be interested
- in the product/service being provided through the MLM.
-
-
-
- To show you what I mean, consider this: I run, as you may know, a business-
- to-business catalog, a business-to-business card-deck and nationwide lead
- generator program, write this column (which reaches over 1.5 million
- monthly), write business books, etc. In short, I run a linked series of
- business-related enterprises. Thus, when I went looking for an MLM
- opportunity it had to be something that fit into this mix. It didn't make
- sense to add one that promoted primarily personal care products, nutritional
- supplements, diet powders and drinks, etc. Those just didn't fit. Instead, I
- selected Personal Wealth Systems, Inc., a company specializing in deep
- discounts to 250,000 products both individuals and businesses can use and
- providing a very lucrative business opportunity that would make it
- attractive to the kinds of people I come in regular contact with --
- including, perhaps, you! Thus, people responding to any of my other
- offerings naturally became instant prospects for PWS and, not surprisingly,
- many join without any extra, expensive effort.
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- Equally unsurprisingly, when I started to build my extensive organization,
- I targeted people in similar situations, people who had existing lead-
- generating systems. These people included publishers, catalog owners,
- existing heavy advertisers of products/services, stock brokers, insurance
- agents, card-deck advertisers and publishers, etc. These people knew nothing
- about MLM, of course, but that didn't bother me a whit. The basic concept of
- MLM -- financial leveraging -- can be learned in a couple of minutes.
- However, the sales techniques that these people have take literally years to
- learn and perfect. In short, you'd always rather recruit a cracker-jack
- salesperson than an "expert" in MLM. Remember these words and keep them
- before you at all times! By the same token, if you have such databases
- yourself, your absence of knowledge about MLM should pose no barrier to
- joining. You already have what it takes to succeed.
-
-
-
- Note: to show you how powerful this basic truth is, consider the following.
- I have only been in MLM a short time, but my downline is dozens of times
- bigger than people who have had experience for years in this field. Why?
- Because I'm a marketing specialist with existing means of generating -- and
- closing -- large numbers of leads. This, not MLM experience (which can
- easily be gained), will always be a critical factor in MLM success.
-
-
-
- -- What lead-generating programs do the company and your sponsors offer?
-
-
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- Unfortunately, you may not have in place the means for generating large
- numbers of leads. That's a drawback, but not an insuperable one. Networks
- can always be made... if you're willing to put in the time and energy to
- doing so. In this case, you've got to know what the company and sponsor
- offer in terms of lead-generating programs.
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-
-
- To my utter astonishment, the large majority of MLM companies fail to have
- in place any lead-generating program that systematically seeks to generate
- prospects from classified, space, card-deck and other ads. This is a
- ridiculous miscalculation! All MLM companies worth their salt should be
- running such ad programs and offering these leads to their members at cost
- price. Obviously, most people who need leads in this fashion are not
- advertising specialists. Equally obviously, they need new leads regularly.
- It is therefore to the interest of both company and consultant to make sure
- these leads are promptly forthcoming and not to leave the burden of
- generating such leads to the untutored consultants themselves. If this is
- true, why, then, can you run your finger down the list of MLM companies and
- find hardly a one that offers such a sensible, inexpensive lead-generating
- program? It just doesn't make sense.
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-
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- If the company fails to provide such a service, see if your upline sponsor
- does. In my own case, for instance, I run a lead-generating service that
- seeks to generate prospects from many different kinds of advertising,
- including card-decks and space ads. In this way, I can make sure my downline
- has the leads they need to succeed. And I make at least the card-deck leads
- available AT COST, which is just the way it should be. Since your upline is
- going to prosper in other ways by having you in its organization, there is
- no need for them to make money selling leads, too.
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-
-
- Thus, before you even think of joining any MLM, see how they handle the
- lead-generation problem. If you can't satisfy all your own lead needs as
- well as those of the people you recruit, this question will necessarily
- assume critical significance.
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- Assess Your Client Follow-up And Closing Skills
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- One of the invidious notions that has gained ground amongst (inexperienced)
- people working MLM opportunities is that you can build a successful
- organization by mail alone. That all you have to go is mail things out...
- and that enough people to make you rich will simply mail things back. THIS
- IS UNADULTERATED HOG WASH.
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- As anyone who has built any kind of business knows, prospects have
- questions. Some of these questions are frivolous, even stupid, indicating
- that the "prospect" isn't. Many of their questions, however, are valid,
- important and must be answered before the prospect will sign up. This is
- especially true in MLM where many people either don't understand how this
- proposition works or bring a lot of baggage to the table from previous,
- unsuccessful experiences or tales they have heard.
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-
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- As a result, you cannot succeed in building up a profitable MLM business
- without getting on the phone and talking to people... answering their
- questions, identifying and isolating their objections, answering these
- objections, and following up as necessary. This means work!
-
-
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- The idea of such work puts off any number of people who, despite all
- evidence to the contrary, continue to seek for "get rich quick" scams and
- shams. They want big money with zero effort. They abhor people contact and
- are afraid both of getting their hands dirty and facing the constant
- rejection which is a necessary concommitant of the sales career which is at
- the heart of successful MLM activity.
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-
-
- Thus, you must scrutinize yourself closely.
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-
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- ## Are you going into MLM because you've been beguiled by the idea of
- raising effortless millions merely by mailing post cards or flyers? Then
- you're riding for a fall.
-
- ## Are you hoping to recruit people without wrestling with them about their
- hopes, fears, strengths, weaknesses, ability to commit time and resources,
- etc.? Again, you're doomed.
-
- ## Are you hoping to avoid the necessity of constantly following up,
- constantly providing technical tips for perfecting sales and closing skills
- and improving recruitment and retention skills? M'dear, you're crazy.
-
-
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- I have now talked to dozens of people who were unsuccessful in MLM. Almost
- without exception, they tell me that they were gulled into believing that
- they could succeed merely by mailing cards, merely by sending out flyers.
- That they were never told of the hard work of building an organization and
- of the need to master the sales skills which are a critical constituent of
- MLM success. Don't let this be you. Unless you are prepared to learn
- salesmanship and to continue to perfect your skills, learning from
- experience, don't go into MLM. You will merely be another casualty of your
- own stupidity and the lies told by the misleading to the unwary.
-
-
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- Assess Your Willingness And Ability To Work With Your Recruits
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-
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- This point grows naturally out of the one above. Just as you need technical
- assistance from both company and upline, so your recruits need ongoing
- technical assistance from you. Are you willing and able to provide it? If
- not, don't go into MLM.
-
-
-
- The glory of MLM is that if it is done properly people with limited
- resources can generate significant financial rewards by enlisting the
- support of a nationwide sales force, each of whom (properly coached and
- directed) will provide ongoing, generally monthly revenue. And there's
- absolutely nothing wrong with this concept.
-
-
-
- What's wrong, however, is that all too many people in MLM focus on 1)
- income, then 2) recruitment, leaving 3) retention sadly in the rear. This is
- ridiculous! While recruitment is logically prior, retention is significantly
- more important in the long run, since you make more money by retaining than
- by continually recruiting, especially where each retained recruit is paying
- a monthly membership fee.
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-
-
- To this end, are you willing to: keep in close touch with your downline?
- Work through problems with them promptly, efficiently? Act as their own
- customer service liaison to the company and, where necessary, their
- recruits? Will you push, prod, wheedle, nudge, praise, chide and, always,
- keep on keepin' on? If not, this isn't the business for you! If you're going
- to be a success in MLM you cannot be only a successful sales person; you
- must also become a top-drawer sales manager, the force behind the successful
- efforts of an organization which may, in time, number hundreds, if not
- thousands, of others.
-
-
-
- Assess Your Ability To Keep Assessing The Situation To Improve It
-
-
-
- While all the previous 9 points are obviously significant, this tenth one
- may be the most significant of all, involving as it does your willingness
- and ability to alter your behavior as necessary both to preserve and augment
- your success. To this end, I'm thinking about an MLM-er I know who happens
- to be a well-known columnist and, so he says, "business authority."
- Unfortunately, he is also one of America's most accomplished whiners. He's
- been recruiting for his MLM organization about the same amount of time as I
- have, yet he has only about 5% as many recruits as I do. Reason? The
- techniques he uses don't work... but he's so pig-headed he won't think of
- altering them. Instead he fills fax after fax with detailed complaints
- "explaining" why he's doing so poorly, seeking to shift the blame every
- which way instead of where it squarely belongs: on himself. Don't do this.
-
-
-
- Understand that to grow a business means being willing to constantly assess
- all your techniques to see which of them can be improved, which must be
- jettisoned as now unproductive. One of the reasons for my success is that
- I'm unendingly adaptable. I'm the magpie of marketing, taking a crumb here,
- a notion there, filching a productive idea from an unproductive situation,
- dumping the weakest component of an otherwise brilliant success. You must do
- the same!
-
-
-
- Every day I make a bargain with God: I tell Him that if he continues to let
- me learn, I shall not only keep learning but applying what I learn. Over the
- years, this celestial hand-shake has stood me in good stead. And I commend
- it to you.
-
-
-
- Conclusion
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-
-
- MLM works. There are people -- quiet, unassuming, steady people -- whose
- names you mostly do not know who are doing quite well, thank you, from MLM.
- They will recognize in these two reports lessons which they themselves
- regularly apply. Some day you may well find yourself among these people --
- the best of whom make a million a year or more from MLM. If you do, I
- suspect it will be because you became master of these assessment techniques
- and used them religiously to build a prodigious and profitable MLM
- organization for yourselves and those you recruited. Godspeed.
-
-
-
- End of two-part series.
-
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- ***************************************************************************
- ***
-
-
-
- Dr. Jeffrey Lant has brought more people into Personal Wealth Systems, Inc.
- in the shortest period of time than anyone else in this MLM company's eight-
- year history. The people he recruits become members of his elite Wealth Team
- and work directly with Jeffrey to earn lucrative monthly income. Each is
- provided with his copyright marketing system and given ongoing information
- on how to close and retain members of their organizations and so achieve
- wealth faster. Jeffrey is also well-known as author of CASH COPY: HOW TO
- OFFER YOUR PRODUCTS AND SERVICES SO YOUR PROSPECTS BUY THEM... NOW! (480
- pages, $38.50 postpaid) and NO MORE COLD CALLS: THE COMPLETE GUIDE TO
- GENERATING -- AND CLOSING -- ALL THE PROSPECTS YOU NEED TO BECOME A MULTI-
- MILLIONAIRE BY SELLING YOUR SERVICE (680 pages, $44.95 postpaid). To get
- order these resources and get detailed information on joining Jeffrey's
- elite PWS Wealth Team, contact him at (617) 547-6372 or at JLA Publications,
- 50 Follen St., suite 507, Cambridge, MA 02138.
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-